Before you press play

Where do you set your own limits at Gunsbet Casino?

Play only from 18+, and every Gunsbet Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Malta Gaming AuthorityLicensed MGA/B2C/615/2007 since 2007, audited by eCOGRA, BMM Testlabs, and GLI.

Guardrails in short

A licensed house, a helpline that answers, and limits you control

Gunsbet Casino keeps its safeguards visible, so nothing about your play sits out of sight.

Minimum age18+

Regulator and licenseMalta Gaming Authority, MGA/B2C/615/2007

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Reading the tools

Five controls sit in your account, ready when the evening stretches

Each of these lives in your account settings, and Gunsbet Casino leaves them on your side of the screen.

What caps my deposits?

A deposit limit caps how much you move in, so the ceiling is decided before an evening starts rather than at the end of it.

Fixed loss ceiling

Loss limits stop a session from eating past the point you chose, and they are worth switching on before your first spin, not after a bad run.

Turn on time alerts

Session time reminders nudge you once a stretch of play runs long, best switched on when you tend to lose track of the clock.

Full block on your access

Self-exclusion blocks your own access for a stretch you choose, and it is the right tool when you want distance rather than a smaller spend.

Facts instead of guesses

Reality checks show how long you have played and what it has cost, worth enabling for anyone who wants the facts mid-session.

Right now

Settling your own limit tonight

This walkthrough settles where the controls live and what happens after you confirm one.

Where does settings live?

Sign in and open the settings menu from your profile area, then glance over your verification status so nothing is left half-done.

Finding the controls

Look for the responsible gambling section of the menu, which holds every control from deposit limits to self-exclusion in one place.

Choosing the figure

Choose the limit that matches your budget for entertainment, deciding the figure while you are calm rather than after a losing session.

After you confirm

Confirm the change and check that the account shows the new value, then leave it before the next deposit goes through.

Age checks on every account

A Verified Account. A date of birth field sits on the registration form, and nobody under 18 can hold an account here. Identity documents are checked before the first withdrawal clears.

Shared Devices at Home. Filtering software on a shared phone or laptop hides gambling sites from younger users. Put it on every device a child can reach and keep the password to yourself.

Ask First, Accuse Never. A calm conversation about what you have noticed lands better than blame, and it can happen before money runs short. Gambling Helpline Aotearoa takes calls from relatives too, day or night.

Set a break or shut the door behind you

Step away for a few days. A time-out is the lighter option: available from the moment you open your account settings, it holds play for a span of hours or days. Nothing is closed, and you come back to the same balance once the period runs out. Breaks can be set in the account itself.

A closed door that stays closed. Self-exclusion closes the account to play for a long stretch and stays in force until it ends; it cannot be lifted early. Start it in your account settings. Gaming access is blocked for the whole period, and the help line will talk you through what comes next.

The account is the only register. New Zealand has no national self-exclusion register, so your Gunsbet Casino account is the only place your exclusion is set. Choose the long option in settings and it applies across the whole platform. The Gambling Helpline Aotearoa backs it up with round-the-clock support for you and your whanau.

Local support

Confidential help close to home

You will have two numbers and one information source for support in this country.

Gambling Helpline Aotearoa

One phone line answers around the clock, every day, for anyone worried about their own play or a family member's. Conversations stay confidential, and a free text option suits people who would rather write than call. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling comes at no cost from this national organisation, with peer and cultural support and clinics across the country. Their freephone and text service run during weekday business hours, and relatives are welcome to make the first call. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs an information site for players and their families, covering the signs of harm, practical tips and a finder for support nearby. It suits anyone reading quietly before deciding to speak to somebody. safergambling.org.nz

From an evening's fun to something heavier

Catching these early keeps a habit small. One session that follows a loss rarely fixes it, so the first move is a limit or a pause set before you play again, while the evening is still going well.

Look at your own week and see how many of these you recognise.

Chasing a loss with a bigger deposit
Hiding your play from your partner
Borrowing money to keep going
Losing track of time at the screen
Feeling restless or tense away from play
Promising to stop, then logging in again
Spending money meant for bills

Before you decide

Settle what you came to ask

Plain answers, because a house that holds a Malta licence should never leave you guessing.

Can I end my self-exclusion before the period is over?+

No. Once the self-exclusion screen in your account confirms a period, that block stays in place until the last day you chose. Support cannot lift it early, so pick a length you can live with.

Where can I get help for a family member who gambles too much?+

Gambling Helpline Aotearoa answers relatives too, not only the person who plays, and the line stays open around the clock. A deposit limit in your own account keeps household money out of play. Counselling through the Problem Gambling Foundation covers families as well.

How do I change a deposit limit I set earlier?+

The limits section you used the first time holds your current figures, and each one can be adjusted there. Pick a lower figure whenever you like, best before the session rather than after a loss. Every change sits beside the old setting once confirmed.

Can I close my account permanently instead of pausing it?+

Yes. Email [email protected] from your registered address and ask for permanent closure; the address sits in the contact area of your account. Support confirms once the account is shut, and the tool set disappears with it. Self-exclusion remains the better choice if you may return.

If I self-exclude here, am I blocked at other casinos too?+

No. New Zealand has no national self-exclusion register, so the block applies to your Gunsbet Casino account only. Other operators will not see it, which means you would need to approach each one separately.

Do the same limit controls work in the mobile version?+

Yes. The account area on a phone shows the same limits and self-exclusion screens as the desktop site, under the same menu. Nothing is lost on a small screen, so a cap set in the evening on your phone holds everywhere you log in.